Home improvement and renovation are fun and exciting ways to create a home that reflects your personality and lifestyle. Whatever your vision for your dream home is, you can make it happen! So, if you are looking to buy home improvement products or the latest electrical supplies, then Max Warehouse is the place to be. With a wide range of products, including surge protectors, electrical cables and wires, lighting accessories, indoor furniture and much more, Max Warehouse has everything you need to make your home more comfortable and safe. Which other products does Max Warehouse offer? Reading more about this online store here will answer all your queries at a glance.
About Max Warehouse
Max Warehouse is a leadingdestination for home improvement products. It is a privately- ownedand operated company founded by three friends in 2011 with a passion for helping customers access premium home improvement products for home repairs, do-it-yourself projects, and renovations. The company claims to own six warehouses that are strategically located across the United States to ease the customers' accessibility to its products. Max Warehouse brags about having experienced customer service experts on call to ensure that its customers are taken care of at every step of their home improvement shopping process.
They also claim to use state-of-the-art technology to ensure the customers get high-quality products the first time. They also boast of serving 1M+ orders annually across eCommerce stores such as Amazon, Walmart, eBay and more.
Product and Services Offered by Max Warehouse
Max Warehouse claims to offer a huge selection of over 110,000 top-branded home improvement products. These products are categorized into bathroom products such as bathroom cabinets and storage accessories, bathroom sinks & faucets, bathtubs, shower accessories, etc. Electrical products include extension cords, surge protectors, electrical tools, wiring devices, etc. The cleaning products category carries air fresheners, cleaning supplies, laundry supplies, bathroom cleaners, etc.
Max Warehouse also offers other products such as kitchen utensils, home decor accessories, indoor furniture, heating & cooling products, hardware, appliances, building materials, office supplies, and automotive products amongst others. Max Warehouse accepts payments made through credit cards, Paypal, Amazon Pay, and Apple Pay. They claim that its payment system adheres to security Level 1 PCI Compliance protocols and 256-bit SSL encryption to ensure its customers enjoy a secure and protected shopping experience.
Order Cancellation and Shipping Policy
This online store offers free shipping to orders amounting to $49 or more. They claim to deliver anywhere within the United States, excluding Alaska, Hawaii, Puerto Rico, and APO/FPO addresses. Once you’ve placed your order, they send you an order confirmation email and a second email when your order has been shipped out. They claim to partner with UPS, FedEx, and USPS carriers that offer shipping services on business days, from Monday through Friday, excluding weekends and holidays. The shipping timeframes depend on the selected shipping carrier’s daily cut-off time and warehouse turnaround. The delivery time is also dependent on the method selected during the checkout. For example, standard delivery is done between 1-5 business days after order shipment. The 2-day delivery and 1-day delivery are available within 2 and 1 business days after shipping, respectively.
Customers should note that their orders can take 1 to 3 business days in the handling stage before shipment, and this can be affected by external factors, causing some delays. It also offers its customers the benefits of canceling their orders within 45 minutes of placement or receiving an order confirmation order.
Return and Refund Policy
If you receive a defective item on delivery, you may initiate a return process within 30 days of receipt for a full refund. Defective items shipped via ground shipping must be reported within 30 days, while those shipped via freight carriers allow two (2) business days after delivery to file a freight claim. Once they receive and inspect your returned item in their warehouses, Max Warehouse applies the refund within 6 days into the original payment method used when purchasing. The item must be in a resalable condition, free from scratches and/or defects to qualify for a general refund. Do you need any assistance with ordering or returning a damaged order? If yes, you can contact Max Warehouse by phone, email, or a live chat, from Monday through Sunday, 6:00 AM PST - 5:00 PM PST.