Furniture is the soul of any home or office space. It generally brings alive the environment with colors and designs. For a home plan or decoration to be complete, there is a need to input the necessary furniture like sofas, tables, coffee tables, bookshelves, cabinets, etc. With so many furniture stores nearby and online, it can be difficult to decide which one will provide exactly what is needed at a reasonable price. hernest claims to be just what you need to complete your home with beautiful furniture designs and products. But how true is this claim?
hernest is a household furniture and equipment company that was established in 2013 as a brand that provides elite products and services centered on home needs and equipment for its customers. The company is based in the United States, where it currently has four warehouses where its products are stored and shipped to customers. The warehouses are said to contain over 10,000 square feet used in storing the products and to facilitate fast disposal and delivery time.
hernest asserts that its products are manufactured with the use of materials that can last a long time and prevent rust, tear, or decay. hernest furniture again states that its designs and products are for the modern home equipped with modern furniture not only to serve its purpose of use but also as home decor.
Products and services of hernest
hernest deals in the sale of household equipment and furniture like dining tables, sofas, bathroom vanities, coffee tables, cabinets, ceiling lights, kitchen faucets, etc. All products are said to be carefully crafted and selected to meet the needs of their customers.
hernest prides itself as a furniture brand with high-quality products. All household appliances and equipment are said to be easy to fix by the customer as they have been manufactured for easy fixtures.
Hernest has a 30-day return policy for orders that are defective or unsatisfactory to the customer. Upon delivery, customers are encouraged to view their products and check for defects before contacting customer service. Customer service may in turn request pictures or videos of the affected products for further instructions.
Products eligible to be returned must be unused. Those in the box should be returned with the same packaging and the clearance form should also be present, without which the product would not be exchanged or refunded. For products delivered defective, the company covers the rerun shipping costs, but in the case of other returns, like a change of design, the customer would be responsible for the shipping costs.
For payment methods, Hernest accepts the use of PayPal, Mastercard, Visa, Discover, and American Express. hernest suggests that these payment methods are all secure and safe for transactions. Shipping and delivery of products are carried out through UPS and FedEx. For cases of missing deliveries, customers are encouraged to contact the delivery or shipping company with their tracking number to check for their products before contacting hernest.
To contact FedEx, customers can call 1 (800) 463-3339, while for UPS, customers can submit a claim or call 1 (866) 742-5877.