Are you on the lookout for some more attractive headgear? Or is it simply that you need a little gift idea for your buddy or someone who loves cowboy hats? It’s undeniable that cowboy hats have a special place in the history of the Wild West. The hats not only protect you from the UV lights but also complement your cowboy outfit. They also help express your individuality and show off a sense of fashion.
But where do you purchase a quality cowpoke hat for yourself or someone else that will last in the long run? After all, no cowboy wants to spend their hard-earned cash on something that will fall apart after a month. If you have a great taste of quality, Hatcountry is an online shop you should visit. But why shop at Hatcountry? To understand more about this online shop, read its company profile on LuminaBlog.
With its offices in New Jersey and North Carolina, Hatcountry is an online shop that specializes in cowboy hats, apparel, and accessories. The company’s journey started in 1973, and it claims that in the late 1980s, it traveled across the United States, selling its products to western wear fanatics country-wide. Hatcountry now prides itself on having close business relationships with Stetson, Resistol, and Bullhide to ensure their customers get the best items in the market. The company explains that its offices help enhance satisfaction and service delivery to its worldwide customers. Hatcountry accommodates other collections to ensure that its customers get a pool of products that satisfy them.
Hatcountry Products and Services
The product categories offered by Hatcountry include cowboy hats, boots, apparel, and other accessories. Under the hats sale section, customers can find fedora hats, outdoor, golf, leather, bucket, caps, beanies, ball caps, and children’s hats. The shop also offers a vast assortment of different boots for different occasions. The boots category carries cowboy boots, cowgirl, biker, hiking, rain, moccasins, slippers, and sandals. Hatcountry’s apparel sale section stocks jackets, vests, shirts, tops, and pants. Besides, the shop also offers accessories such as belts, buckles, bags, wallets, socks, cases, and jewelry. It claims to use leather in its product making, and brands featured by this online store include Charlie 1 Horse Hats, Otto Caps, and Lucchese Boots. New customers who subscribe to the company’s newsletter receive a 10% discount on their first order.
Suppose you have any concern or query regarding Hatcountry’s products or services. In that case, you can contact its customer support by calling or emailing them from Monday to Friday between 8 am and 3 pm EST.
Payments and Shipping Policy
Customers purchasing from Hatcountry can pay via Visa, MasterCard, American Express, Discover, PayPal, and Google Pay. The company commits to safeguarding and securing customers’ payment details using SSL encryption that protects data transfer from the website to the company servers.
Hatcountry allows customers to cancel their orders within 24 hours, but it warns that cancellation past that time results in charging a 15% cancellation fee from the purchase price. The company promises order processing within 3 to 10 business days, and they ship out your order through FedEx or USPS shipping carriers. The company offers free shipping for all United States orders over $99, while the international customers pay a fee that varies depending on the weight and order destination. International orders are shipped through USPS, and the estimated delivery time is 2 weeks, although restrictions and pandemics may affect the transit time.
Returns and Exchanges
The company promises to accept customer returns within 30 days from the delivery date but insists that customers with claims of damaged or defective products should contact the customer service department within 7 days. The company warns that outlet or close items are non-returnable and that customers must support their claims of defective products with a digital photo. To start a return, a customer does not need authorization from the company but only includes a note explaining whether they are returning for a refund or exchange. The company insists that returns should be in the original packaging and unworn to be eligible for a refund. Hatcountry promises to process returns within a week, but this may extend for the special order items that need reproduction. Eligible returns receive refunds to the original payment method, less shipping charges.