What if you could automate everything you do in your business - from lead generation to CRM to customer support all in one platform? Imagine typing one master password and having full access to all the information and tools you need to run your business. ServiceTitan is bringing that dream to life. It is a cloud-based software as a service (SaaS) company that will save you time, money, and headaches. However, it is best to read its company profile here on LuminaBlog to understand how it works and its services.
ServiceTitan is a cloud-based all-in-one residential and commercial property management software platform. This platform enables small to medium-sized property managers, rental owners, and homeowners across the United States to streamline property management operations so that they can focus on their business while saving time and money.
Headquartered in Glendale, California, ServiceTitan was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan. These two friends' aimed to help their fathers, who were a contractor and plumber, respectively, improve their contracting business with modern software solutions.
Since its inception, the ServiceTitan platform claims to have 600 different software categories with a customer rate of 1M+ verified users worldwide. The company has been featured in award-leading publications such as The Huffington Post, Forbes, Business Insider, TechCrunch, and Inc. Magazine. The platform has also been named the finalist for various awards including, Built in LA Top 100 Tech Companies held in Los Angeles and Rising Star in Forbes Cloud 100 Top Companies. ServiceTitan claims to be sponsored by the world's leading capital investors. They also claim to power over 5,000 service organizations like Nexstar Network, Service Roundtable, QSC, and worldwide leading brands like Mr. Rooter, Aire Serv, and Mr. Electric to grow.
Products and Services of ServiceTitan
ServiceTitan is designed to help service technicians and contractors manage their service-oriented businesses.
The platform's comprehensive suite of innovative cloud-based products and services for commercial and residential contractors streamlines operations and enables small home service businesses to compete with the largest companies in the nation.
With built-in features likecustomer relationship management (CRM), front desk scheduling, dispatching, market automation, accounting integrations using Sage Intacct, SMS text capability, and QuickBooks, ServiceTitan helps its users to manage tasks like repairing, installation, renting, plumbing, HVAC, services, and maintenance operations in one easy-to-use online application.
The software also helps contractors provide a better customer experience, track marketing ROI sale conversions, and manage their business costs more efficiently. The ServiceTitan's mobile application is available in iOS and Android-enabled devices to allow its users to have real-time updates.
Pricing Plans & Customer Services
Aside from offering a one-time onboarding fee that covers data migration, the platform also offers monthly subscription pricing plans. The average software purchase time frame is two business years. The platform has also created demo videos to help new users understand its interface, implementation, and usage. With the goal of helping companies provide the highest quality service, ServiceTitan enables companies to scale their customer service operations via a unified solution that offers live chat, email, and social media customer responses.