Suits are known to be for serious business meetings, functions and are thus stiff with well-ironed lines that scream seriousness. Still, many businessmen would love a suit that is official and less stiff. A combination of these two qualities can be found on xSuit. xSuit is an online store that sells men's wear you can be comfortable in. But before you start shopping, are they a legit online store? Read more about them here to see if they are to be trusted.
xSuit was founded by Maximilien Perez, a fashion designer, fitness enthusiast, and frequent traveler who was tired of having to wear uncomfortable suits. xSuit was launched in 2017 after crowdfunding on Kickstarter and Indiegogo and started to produce and sell suits that are of high quality and long-lasting. xSuits affirms that their suits are odorless, wrinkle-free, and liquid repellant thanks to the nanotechnology they use. This according to them means fewer laundry washes. xSuits also claims to be driven by a passion to make suits that are as comfortable as gym wear or pyjamas. The xSuits are manufactured in Asia while they are designed in Canada and in the US.
Products and Services Offered By xSuit
Xsuit stocks a wide selection of products such as jackets, t-shirts, pants, and masks in its inventory. xSuit professes that their suits can be stretched six ways thus allowing you to move freely. The nanotechnology incorporated in the suits makes the suits liquid repellent. xSuits affirms to use wrinkle-free fabrics so that you can pack and carry your suit without worrying about it getting wrinkles. xSuit also uses odor-resistant technology allowing you to wear your suit severally without any funky smell from the suit that may prompt you to have it dry cleaned often. According to xSuit, its suits are fitted with triple anodized metal buttons, zipper smart pockets, Freudenberg canvas,and Helsa shoulder pads which are a symbol of quality. Pants from xSuit come unhemmed so that their customers can get their perfect length. You will therefore need to have it hemmed and xSuit claims to reimburse the hemming cost as store credit when you send them a copy of the receipt through their email address.
The xSuit and xTee can be cleaned up to 10 times before they start to lose the liquid repellency at 5 percent per every 5 washes. A customer can shop for no-maintenance garments such as xSuit shirts.
Warranty, Returns, and Exchange Policy
xSuit’s one-year warranty covers manufacturing defects and not issues arising from exposure to harsh chemicals or modifications made on the suit. For warranty service, xSuit claims that you should contact their customer care support team through email where you can make a claim. If your claim is approved, products are repaired at no cost to you.
xSuits accept returns and exchanges for items that are unworn, unwashed, unaltered, and with all the tags intact. You will need to return the orders in their original packaging with all their accessories such as hangers, collar tips, and spare buttons to be eligible for a return or exchange. xSuits claims to refund returns using the original payment method upon purchase or as store credit. Only those in the US are eligible for free return shipping while international customers will have to source for their own return shipping label subject to return fees. They do not accept returns or exchanges of masks once opened.
Shipping and Payment Policy
xSuit offers free shipping and free returns for US orders above $150. It affirms to ship out orders within 1 to 2 business days and you can expect your order within 4 to 7 business days. xSuit sends you a link via email once they ship your order to enable you to track your order. xSuit accepts payment from Visa, MasterCard, American Express, Discover, Google Pay, Apple Pay, Klarna, Sezzle, Affirm, and Afterpay.