Serena and Lily
Decorating our homes and interior space is a rewarding and refreshing task. From redecorating a room with a few key pieces or items of furniture, to new bedding, and bath products, you can transform your home and your lifestyle easily and tastefully. There are many methods to use, from rugs, cushions, dining chairs, coffee tables, sofas, and even new bed mattresses, refreshing a home reflects your personality in a way that no other outward measures can match. One such online shop with products that can help you to redecorate your home and living spaces is called Serena and Lily. Reading about this company on LuminaBlog will help you to learn about its processes, products, policies, and procedures, so that you can make better-informed shopping decisions.
About Serena and Lily:
Serena and Lily was founded in 2003 by Serena Duggan and Lily Kanter. This company operates as an online home decorations, bedding, and furniture shop. The company’s offices are located in Sausalito, California, United States. The company also operates Design Shops and outlets in locations around the United States: Del Mar, Newport Beach, Pacific Palisades, San Francisco, West Hollywood, Westport, Atlanta, Chicago, Boston, Bethesda, Summit, East Hampton, and Dallas.
Products and Services of Serena and Lily:
Customers can browse the website’s sections for products from Bedding, Bath, Bedroom, Living, Dining, Outdoor, Rugs, Pillows and Throws, Lighting and Décor, and Art. Products range from duvet covers, quilts, sheets, bath towels, shower curtains, nightstands, daybeds, nursery furniture, to sofas, sectionals, baskets, desks, dining chairs, bars, outdoor chairs, rugs, wallpaper, floor lamps, outdoor lighting, mirrors, and accessories such as dog beds, too.
Payment Methods of Serena and Lily:
Customers can choose to pay with their credit cards (from Visa, MasterCard, and American Express) or use Affirm credit service facilities to pay for their orders. Customers who choose to use the credit facility must first register with Affirm to use those controls on the online shop of Serena and Lily.
Shipping Methods of Serena and Lily:
In-stock products are usually delivered within 1 to 2 weeks. Items on order usually take 3 to 4 weeks to arrive. The company provides shipping services from FedEx Ground Delivery and USPS Delivery. The company also offers a White Glove Delivery option, a Doorstep service, Room of Choice Delivery service, and a FedEx Doorstep Delivery option for customers to choose from the online shop’s checkout process. All orders’ shipping costs are automatically calculated with the customers’ selected delivery methods and added to the cart’s total for payment.
Returns and Exchanges Policy of Serena and Lily:
The company provides a 30-day returns policy for customers. Bedding and Mattresses are eligible for a 60-day returns policy. All returns shipping is the responsibility of the customers, or customers can request a pre-paid returns shipping label from the company’s customer service department. Those returns shipping charges will be deducted from the refunded amounts. Refunds are processed in 10 to 14 business days of the returns’ items arrival at the company’s offices for inspection and assessment.
