For some of us, perfect eyesight is a blessing. But if you suffer from vision problems, the last thing you want to do is purchase glasses and contact lenses that make your eyes feel uncomfortable. Of course, there are plenty of online contact lens vendors out there, but Perfect LensWorld is arguably the leading optical store dedicated to making your contact lens usage experience 100% satisfactory. Want to learn more about PerfectLensWorld? If yes, consider reading its company profile here on LuminaBlog for detailed information about this online store.
Headquartered in Irvine, California, PerfectLensWorld is a globalleadingonlineopticalretailer, providing vision care products such as brand-name contact lenses for its customers. The company claims to provide its customers a comfortable vision experience by offering quality brands and products. PefectLensWorld uses the cutting-edge technology of optical physics in the production of its lenses. It claims to merge with leading manufacturers and universities specializing in optical lenses with a customer user base in 200+ countries worldwide.
PerfectLensWorld Products and Services
The different types of contact lenses offered by PerfectLensWorld include daily contact lenses, weekly contact lenses, monthly contact lenses, and color contact lenses. The company also carries high-end brand names such as Acuvue, Air Optix, FreshLook, Dailies, Feliamo, Lilmoon, MOLAK, Bausch+Lomb, amongst others. Customers shopping at Perfect Lens World can earn redeemable points by purchasing lenses from the company or referring friends. The company also runs affiliate programs that allow the buyers to earn commissions once sales get generated through their affiliate links. Additionally, it offers a $10 off to customers who subscribe up to its newsletter on their next order.
Shipping, Cancellation, and Payment Information
PerfectLensWorld ships out all its customer’s orders via USPS and FedEx shipping couriers. However, the delivery time varies depending on the shipping method selected during check out. For example, orders delivered through USPS Standard shipping service take 4-7 business days before they arrive, while those delivered through FedEx Ground service will take 3-6 business days on transit. Customers who wish to have their orders delivered sooner can select FedEx 2 Day service, which guarantees delivery within 2-3 business days. The company also offers free USPS Standard shipping service for orders worth $78 or more. But this can be upgraded to FedEx Ground and 2-Day service for additional charges. After order placement, PerfectLensWorld takes an average of 1-2 business days to process your order before they ship it out. Orders destined to the contagious 48 United States are delivered through FedEx delivery services only. In contrast, PO Boxes, Alaska, Hawaii, and other non-contagious areas orders are shipped out through USPS.
They also claim to accommodate order cancellation requests, as long they are made before the order is shipped out. Customers can also make an update request on the PWR/power of their lenses. However, if they wish to change the brand or the quantity, they must first contact the PerfectLensWorld customer support team to have their order canceled to place a new order.
The acceptable payment methods include Visa, MasterCard, Google Pay, American Express, Visa Electron, Discover, Union Pay, JCB, and Diners Club.
Return and Customer Service Information
The company offers its customers a 30-day return policy. They can return their unopened contact lenses in their original and untampered product boxes with 30 days of the receipt date for an exchange or a refund. The eligible returns are refunded the actual amount paid during the purchase, minus the shipping fee. On the other hand, items sent back for exchange are subject to a shipping fee incurred during the new product shipment. Orders delivered with any defects in craft are eligible for a free-of-charge replacement, and the customers must present the pictures of the faulty lenses, along with the product box showing the barcode as proof of their claim to receive a return label which is used in the return process. In the event of more queries or concerns about PerfectLensWorld, you can reach out to their friendly customer support team from Monday-Friday, 9 am-5:00 pm PST, except on holidays and weekends.