In recent times, hearing aids are of vital importance to some people and as a prospective new hearing aid buyer, it is easy to get your hands on a pair. But choosing the right pair is absolutely essential for comfort, stability, and durability. This can be hard to accomplish in today's world because there are so many companies that manufacture and sell hearing aids claiming to be the best for one reason or the other, such as Otofonix. With so many companies, different types of hearing aids, and the substantial amount involved in getting a pair, choosing wrongly can only be described as a disaster. I mean, will you receive a completely in the canal (CIC) pair after placing an order for an in the canal pair (ITC)? To avoid being in this sort of situation, make a habit of reading customer reviews before deciding on what company to buy from. These feedbacks and reviews are from real people who have used the services of these companies before and they can give you an idea of what it is like to shop with them.
Otofonix is a company that was officially launched in 2012, and it specializes in the manufacturing and sale of its own hearing aids. The company has 4 types of hearing aid products, which are the Appex, Elite, Encore, and Helix hearing aids. Each hearing aid is said to be manufactured with world-class materials from both the United States and European markets at their headquarters in Cornelius, North Carolina. The brand's main aim is said to be providing hearing instruments at an affordable price but also made with high-quality components.
Otofonix Products and Services
The Otofonix website mainly focuses on the sale of different hearing aids, but they also provide different accessories such as sound tubes, ear domes, and batteries. Customers also have access to the 2 years Otofonix protection plan which will provide one replacement for any device with a manufacturer defect and accidental damage. Otofonix states that they will repair or replace any bad or malfunction part, or send you a new device at no extra cost. The new device will be either the same model or something similar if the original model is no more available.
Any order made before 3 pm will leave their warehouse that same day, shipping for all hearing aids are said to be free, but each accessory carries a shipping and handling fee of $2.77 for 1st class mail which takes up to 5 business days, $6.95 for USPS priority mail which takes 2-3 business days, and $21.95 for USPS Express which takes 1-2 business days. Products can also be purchased from their Amazon store. They also offer a 45 days return policy whereby customers can get a full refund if they are not satisfied with their purchase.
Compliments, Complaints, and Tips for Otofonix
Let us know your feedback via a customer review if you have ever used the services of Otofonix. Were your purchases delivered on time? Have you utilized their 2 years protection plan? Feedback on things like this will help future hearing aid shoppers gain a little more knowledge of the Otofonix experience.