OtakuPlan
Finding unique costumes and cosplay gear besides using your own creativity can be very difficult, even searching the web. And even though many platforms allow you to order customized apparel online, it's hard to find a genuine online store that cuts through the competition to give your wardrobe an exceptional edge. However, if you are interested in making connections with anime fans worldwide, consider adding OtakuPlan to your shopping list, where you can find quality customized cosplay items in its inventory.
OtakuPlan specializes in anime and cosplay brands. Furthermore, they help almost anyone produce their own cosplay by offering suggestions and support for making every detail perfect. But before you dive headfirst to patronize its products, first read on its company profile on LuminaBlog to help you weigh your options.
About OtakuPlan
OtakuPlan is an online apparel store established by two tailors aiming to design quality cosplay costumes on demand. The store is said to have had humble beginnings, with only two tailors and three sewing machines. However, Otakuplan brags about its expansion over the years, where it now features three designers, 80+ sewing machines, and over 100 tailors. Since its inception, Otakuplan claims to have over 3000 cosplay costumes found in its online inventory. This online store claims that all its products are designed by professional artists and made with high-quality materials using advanced sewing machines in its factories. Otakuplan claims to draw its inspiration to create trendy costumes and accessories from its customers' favorite characters.
Products and Services Offered By Otakuplan
OtakuPlan offers a vast assortment of Dulux customized cosplay costumes, including 3D printed hoodies, customized video game costumes with your favorite video game characters, and anime cosplay costumes customized with your favorite cartoon characters, and many more.
OtakuPlan also claims to offer ready-to-ship products, including t-shirts, hoodies, shirts, tops, and jackets. Customers looking to have their cosplay costumes customized, yet they aren't sure of their fitting sizes can access OtakuPlan's measurement guide meant to help them find the suitable fitting. They also claim to tailor each costume from scratch based on the customer order. Customers can search for products by category, shop by character, and browse product recommendations.
All purchases made at OtakuPlan are payable through Paypal, credit cards, Western Union, or bank telegraphic transfers.
Ordering and Shipping
OtakuPlan promises fast shipping and quality guarantee to its customers where costumes are one-off tailored for each customer. Based on the type of costume tailored, your order can take between 2-3 weeks before they deliver it to you. To place an order, simply add your preferred order into your shipping cart, fill in all the information required, and then proceed to checkout, where you're required to fill out the shipping and billing information. If you'd wish to cancel your costume order, do so within 24 hours of order placement. In case you miss the order cancellation cut-off, you're subjected to a 30% handling fee.
OtakuPlan offers free shipping for all US orders above $50. They ship out their ready-to-ship products in 2 business days after they confirm your order placement, while the shipping timeline for all customized orders can take 7-12 business days.
During checkout, customers can select the Standard delivery option with a delivery timeframe of 10-15 business days or opt for Express delivery, where the order is shipped within 3-6 business days. Delivery time for countries outside the US takes an additional 3-7 days from the order dispatch date. Upon order dispatch, Otakuplan emails you a shipping notice with information on how to track your order.
Return Policy and Customer Care
Faulty items because of poor quality printing, damaged, or wrong fitting can be returned within 30 days after item delivery. The item must be unworn, unwashed, in the original condition you received, and in its original packaging along with all its tags to qualify for a return requirement. They require customers seeking to return the item to present a receipt or proof of the purchase. Once OtakuPlan approves your return request, they send you a return shipping label and instructions to follow during the return process. Upon receiving, inspecting, and approving your returned item, Otakuplan will automatically credit your refund within 8-10 business days on your original payment mode.
Are you uncertain about any of Otakuplan's cosplay items? Or maybe you have more questions about its pricing policy and exchanges? If you nodded, then attempt to reach out to Otakuplan's customer support team through the email listed on its website. They claim to reply to all your emails within 1 business day. OtakuPlan's office hours are between 9:00 AM through 5:00 PM, Monday to Friday, Beijing Time, exempting major holidays.
