Buying a piece of jewelry online is a fantastic way to find the perfect piece without the hassle of driving across town to different stores. You can easily browse a range of products from home and find a piece that will suit your personality and preferences.
However, it’s not always easy to find the best place to buy online. There are different online and offline stores that offer similar products but some may give you the impression that they’re giving you a great deal, yet you end up buying something that will not fit well with your style or will be of bad quality, which can turn out to be a waste of money. But where can you find a genuine online store offering quality jewelry? Buying from KBeads can make your experience with online jewelry shopping very satisfying. What’s more, KBeads online store is said to retail jewelry beads and other jewelry-making supplies which helps you to sustain your design and fashion desires.
Located in Paris, KBeads is both a factory and an online market that manufactures and retails beads for jewelry making and jewelry findings, and other jewelry supplies.
KBeads claims to be SquareTrade verified seller which offers unique solutions to jewelry making companies or personal jewelry stores according to the customers' needs. They also claim to be in partnership with NOVA SILK ROAD SARL and ECWORLD INTERNATIONAL LIMITED, with who they jointly operate their website with. It also brags its products are affordable, high-quality, and more, you are not likely to find them anywhere. KBeads claims to prioritize customer satisfaction through fast item delivery, and they aim to create a good rapport with the customer.
KBeads Products and Services
KBeads retails different jewelry beads and findings, including jade, crystal items, gemstone, pearl, and lampwork glass. Besides jewelry-making supplies and findings, it also offers its customers a wide variety of accessories such as stringing materials, watches, chains, chain belts, bracelets, bangles, anklets, earrings, hair accessories, and even bags.
The sub-categories for the jewelry beads offered by Kbeads include acrylic beads, Austrian beads, crystal beads, European beads, and Silicon beads, while jewelry findings sub-categories include chain findings, clasps, Cabochon settings, Bead caps & cone, sterling silver, end findings, and many more. The beading supplies offered by Kbeads include jewelry boxes and tools such as super glue, scissors, wood hammers, amongst others.
The company classifies the products depending on the season, including spring, winter, autumn, summer, and the holidays such as valentine, easter, mother’s day, father’s day, etc. Customers purchasing products from KBeads receive discounts depending on the item they purchase. Enamel Pendants, Resin Cabochons, and Thread & cord receive up to 65% discount, while gemstone beads and earring findings receive up to a 60% discount. The company’s website features a webpage where you can access all items under promotion.
Customers with any queries about KBeads products and services can contact its customer support team between 9 am and 5 pm from Monday through Saturday by email.
Payments and Shipping Policy
Customers looking to purchase from KBeads can pay via Wire Transfer, American Express, JCB, Visa, Mastercard, and PayPal. The company also accepts payments via bank transfers and personal cheques but insists that you should notify them first and give them 3 working days in case of a cheque. The company uses SSL encryption to ensure the safety of customers’ credit data during transactions.
KBeads' shipping fee differs depending on weight and the destination, but the company offers a 40% off shipping fee for all orders above $119. The delivery time depends on the shipping method you choose. The EMS shipping option takes 10-12 business days, Air Mail takes 20-30 business days, and Mail Post takes 15-20 working days. However, the delivery time may change depending on the shipment destination.
Returns and Refund Policy
KBeads accepts customer returns and exchanges and processes them within 5 working days of receiving the returns. The company insists that all product returns should be unaltered and with the original invoice. Customers who receive defective products on delivery can return them within 30 days after delivery for a refund or replacement, and the company promises to cover the return shipping cost. Customer returns of non-defective products are also acceptable but must be within 7 business days, and the customer covers the return shipping cost.
KBeads refunds to the customers’ original payment account that made the purchase, and in case the company is unable to refund due to expiry or closed account, they credit the amount in the customer KBeads account for future purchases. The refunds occur after 5 business days.