FIRMABS
Fashionable and trendy fashion sports apparel is something that every fitness freak appreciates. Sports is not only a form of physical exercise, but it is also an activity that enables you to explore and express your creativity. It helps people become more confident, organized, and energetic persons. And if you’re a fitness freak or you’re trying to blush your fitness journey, fitness apparel is the essential everyday item you should invest in. But where do you find quality fitness apparel without having to compromise fashion? If finding quality sports apparel is overwhelming you, be sure to drop by Firmabs.com to get quality sportswear that brings the best from you. Firmabs.com is an online retailer for women's fitness products. The company features high-quality performance clothing that any fitness enthusiast would love to own. You can learn more about Firmabs.com products and services on LuminaBlog.
About Firmabs.com
It is an online fitness apparel and accessories store that claims to serve women fitness enthusiasts worldwide. Juju, a sports enthusiast, and Kelvin, a fashion designer, founded the company in 2015. The brand claims it's committed to creating fashionable yet professional sportswear for women seeking to keep fit. Firmabs.com claims to use cotton, wool, and flax to create material that combs and flexes with your body as you do the workouts.
The company claims to manufactures all its sportswear in China, although they have a warehouse in the US, and as a result, you cannot contact the support team via phone call but only email. However, the company promises to respond to all emails within 24 hours through its customer-oriented support staff.
Firmabs.com Products and Services
Firmabs.com offers women fitness apparel, including hoodies, tank tops, jackets, sleeveless t-shirts, sports bras, long sleeves, shorts, pants, leggings, and jumpsuits. By signing up for the company’s newsletter, customers receive a 20% discount on their first order. The company assures customers of perfectly fitting clothes, but those unsure about their fit size can use the size chart offered by Firmabs.com.
Shipping and Delivery
Firmabs.com claims to dispatch items within 3 business days after order placement, although the schedule may vary because of delays caused by flight restrictions and strict shipping measures. The company claims to offer local and international customers free shipping for orders ranging from $30 to $150, depending on the destination. The delivery time varies between 5 to 45 business days for both local and international customers. Still, customers who wish to know the exact delivery time in their regions can email the Firmabs.com support team from Monday through Friday starting at 9.00 am to 6.00 pm for a detailed report. However, Firmabs.com is not responsible for customs charges and taxes that may apply to an individual destination country.
Return and Refund Policy
Firmabs.com customers have 30 days from the time of delivery to return items they deem dissatisfying. Customers whose items are defective upon delivery should email the firmabs.com support team, provide an order number, a brief description of the problem, and a picture of the issue. The company will either exchange or fully refund items customers claim defective upon delivery, and in both instances, the company will keep the defective products. Also, the company can partially pay the customer, and they, in return, keep the faulty items. Customers who claim dissatisfaction with non-defective products can also return the items independent of the reason. However, the company warns that customers cannot return underwear for hygiene reasons or return multiple orders as one. Firmabs.com promises to cover the shipping for returns of defective items, but customers will have to pay the cost if it's a non-defective item.
The company offers refunds to qualified return items within 3 to 15 business days to credit cards or about 1 business day to PayPal users. For a customer item to qualify for a refund, it must be unwashed and in the original state. The company warns that they do not refund the original shipping charges.