Women are always looking for the best deals on high-end clothing, so they can look fashionable while spending less money. But with so many online shops that sell luxury fashion for women, it can be difficult to know which one is a trustworthy source of quality clothes. If you're looking for an online shop that sells only authentic goods and offers great prices, Cuyana is a place to purchase your next fashion item. But why should you buy from them? To help you clear your doubts about Cuyana, LuminaBlog offers in-depth information about the company's products and services. Keep reading!
Co-founded by Karla Gallardoand Shilpa Shah in 2013, Cuyana is a direct-to-consumerluxuryfashionbrand specializing in everything ranging from leather totes and backpacks and wallets to timeless features apparel pieces like sleepwear, loungewear, skirts, and accessories for the modern woman. The brandisheadquarteredinSanFrancisco, California, and it boasts of using premium materials and finest craftsmanship throughout Europe, South America, China, and the United States. According to the co-founders, Cuyana has partnered with other brands such as thredUP to expand its Lean Closet program. Cuyana's vision is to create a global design house that inspires customers to purchase fewer but high-quality pieces crafted with integrity.
Product and Services Offered by Cuyana
The wide assortment of products found in Cuyana women's fashion inventory includes versatile and functional leather bags such as backpacks, belt bags, clutches, shoulder bags, crossbody bags, satchels, travel bags, totes, straps, amongst others. They also feature a clothing line that carries coats, jackets, dresses, pants, leggings, sleepwear, skirts, loungewear, sweaters, caps, and tops. Cuyana online store also stocks other leather goods for everyday necessities, including cases, passports, pouches, tassels, wallets, etc. The accessories sale section carries face masks, scarves, hats, and belts. Customers can also purchase jewelry and gift cards at this online fashion store. Want to keep abreast of Cuyana's latest releases? If yes, you can subscribe to their newsletter to stay in the know about their latest release, offers, and updates.
Orders Processing and Shipping Information
Once you place an order at Cuyana, they promise to process non-personalized orders placed during working days before 12 PM within 1-2 business days of placement. Orders placed during weekends or holidays are processed the following business day. On the other hand, international orders are processed and ready for shipment within 1-2 business days of order placement. According to Cuyana, they ship all orders via FedEx, and the delivery is dependent on the shipping company and delays can happen due to weather changes. They also offer free ground shipping to the contiguous US for orders above $95 within 2-6 business days. Orders below $95 are subject to a $5 shipping fee. Still, customers can opt for expedited, 2-day Express Shipping or Standard Overnight shipping via FedEx. Orders destined to Hawaii and Alaska are shipped via FedEx 2-day delivery, while APO/FPO address orders above $95 are free ground shipped via USPS. Customers who purchase Cuyana gift cards will have their gift card code delivered to their email within 24 hours of purchase. All pre-ordered items are shipped once all items are available for shipment, while orders marked with an Estimated Ship Date are shipped out at the same time with the selected shipping method.
Order Cancellation, Return, and Warranty Policy
According to Cuyana, all personalized items are final sales, meaning they can't be returned or exchanged. Also, Monogrammed items and international orders are final sales and cannot be returned. In case you'd want to modify or cancel your order, Cuyana suggests that you reach out to them ASAP after order placement. In addition, if not pleased with your purchase, Cuyana provides a 30-days return policy for unworn and unused products within this window after shipment. For that are eligible for a refund, Cuyana takes up to 5 business days to process a refund and credit it to the original payment method used during checkout.
Customers must note that Cuyana's two-year warranty policy is only available for US orders. For international orders, they promise to handle on a case-by-case basis. Products covered by this warranty policy qualify for repairs free of charge within 3-4 weeks for issues resulting in manufacturing defects within these two years. However, the warranty is illegible for everyday wear and tear.