They say reading can take you to places you’ve never been, and that, even the impossible can happen. It tells us that books are such powerful objects which bring our imaginations into action (well, inside our minds anyway) and our fantasies into inner reality. Books-A-Million wastes no chance of bringing people good books to read, whether for education or just plainly for entertainment. With the wide variety of books that they offer, clients can freely choose from all the books displayed in their stores, and even on their website for online transactions.
Now, the million-dollar question: are you a bookworm? Do you fancy books over gadgets? In that case, you might just be the perfect person to read this! Businesses like Books-A-Million preserve the importance of book-reading despite the dominance of the digital world today.
Books-A-Million, Inc. is an American company, based in Birmingham, Alabama. It is a chain of a retail bookstore which operates on over 32 states and the District of Columbia. Aside from being a retail company, it works alongside American Wholesale Book Company, an e-commerce division that operates BOOKSAMILLION.COM to reach out to more customers. In their online shop, customers can browse through their wide variety of books, and subsequently order it from there, should they find something interesting or educating.
Products and Services of Books-A-Million
Books-A-Million (BAM!) retail stores have an extended selection of books, magazines, collectibles, bargain books, toys, and even gift departments. Their books range from fiction to non-fiction and with all the broad options, the management took the initiative to segregate their selection by category, to give customers easier and faster access to their desired purchases. Such categories include audiobooks, classics, eBooks, poetry, roleplaying guides, and many more. In addition to that, they have a service called "The Millionaire's Club", which encourages their clients to become a member while enjoying privileges such as discounts and gaining coupons.
Books-A-Million goes the extra mile of serving their customers even on significant occasions, as they continue to deliver quality books and educational materials to their clients. Moreover, they also offer wholesale distribution of books to customers who wish to obtain bulk orders. And did you think for a second that books are no good as gifts to your loved ones? Well, think again! Books-A-Million offers gift cards that can be purchased, and such gift cards may be redeemed by phone, online, or in stores.
Books-A-Million Customer Service
On their official website, there is a section available for clients should they need assistance such as tracking their orders, returns, managing their accounts, and shopping carts. Booksamillion.com has a return policy that offers returns within sixty (60) days of order receipt on selected items. Additionally, for orders made online, the estimated delivery timeframe is between 4 and 14 days. It is evident that they deliver quality service since they receive positive customer reviews. And most experiences and feedback are given by regular customers. With all the innovation that took place, from how Books-A-Million started as a newsstand and grew larger and more inflluential over time, the vast advancement in their customer service is evident to satisfy each client's needs.